SHIPPING POLICY

🇸🇪 Inom Sverige skickas alla paket spårbart via Postnord

  • Vanligt paket upp till 1kg. = 65 kr.  (max 4st. dalahundar 15 cm.). 

  • Lätt paket upp till 250gr. = 39 kr. 

  • Hämta fraktfri på Västmannagatan 34 i Stockholm (Vasastan), upphämtningen ska först bokas via tel: +46 76 2244207 Vardagar mellan kl. 11-19:00

🇬🇧 Shipping to countries outside Sweden with PostNord

  • Ordinary box upp to 1kg. = 170 kr. /17 € 

  • Light box upp to 250gr. = 120 kr. /12 €

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RETURN POLICY

Evgenia ArtStudio (EAS) delivers its products worldwide. Deliveries are made in cooperation with the transport companies (and their partners) that EAS has agreements with. You are entitled to cancel an order and return the items by contacting EAS customer service within 14 days from the date on which you receive your items. This is provided, however, that the items are not unpacked and are in the same condition as when you received them. The customer bears any risks associated with returning items to EAS. In the event that you as customer find the delivery of an item is delayed for an abnormal amount of time, and that you no longer wish to continue with the purchase as a result, then it is your responsibility to cancel the order. In the event that the item has already been shipped, then the customer must accept the order. Cancellations are not valid until confirmation from EAS has been received via email. If a product is no longer sold, then EAS is entitled to cancel the order and issue a refund. EAS will notify the customer of any replacements or equivalent products if available.